At a Glance
Company
Home Health Care Management (HHCM) is the parent and management company for the
family of home health care providers – Berks Visiting Nurse Association, Visiting
Nurse Association of Pottstown & Vicinity, Greater Lehigh Valley Visiting Nurse
Association, and Advantage Home Care. Based in Wyomissing, PA, HHCM provides the
human resources, finance, billing, Information Systems, payroll, performance improvement,
Staff development, fund development and community relations on behalf of its subsidiaries
that serve 12 counties in southeastern Pennsylvania. HHCM is an independent, voluntary,
non-profit home health organization registered in Pennsylvania.
Location
Home Health Care Management (HHCM)
1170 Berkshire Blvd
Wyomissing PA 19610
800.346.7848
The Challenge
- Clients access the association through the phone only
- Clients must have reliable dial tone service; 24/7
- Corporate office located in Wyomissing with several branch offices
Technology Solutions
- Two Axxess systems networked together
- Centralized voice mail
The Results
- Simplified 4-digit dialing between locations
- Easy transfer of callers between locations
- Centralized voicemail system