ECOMM Customer Service

Immediate Service
1-800-372-4600
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Online Support Center »

What
ECOMM Customers Have To Say...

Our premier customer service call center staff has a combined 60+ years of telecommunications customer service experience. We provide monitoring and measuring tools to help assess demand levels, performance and improve the overall customer experience. We are committed to meeting and exceeding our customer expectations.

You Talked. We Listened.
We are always learning, listening and ready to make your business communications work for you.

  • Our customers talk to technicians for quick troubleshooting and escalation, especially in an emergency.
  • ECOMM's hours of operation better support your business hours.
  • Our customers have remote changes done real time live.

Live remote help desk support is what you asked for and what ECOMM delivers.

24/7 Service
To Better Serve You
New Expanded Live Help Desk
Service Hours!

Monday - Friday
7AM - 7PM