Want To Save on Phone Bills, Internet, and Data Networks?

Improve the speed and efficiency of your office communications with cost effective networking solutions from ECOMM Networks

ECOMM Networks expanding partnerships with reliable, established network providers offer many cost saving advantages and enables ECOMM to be a single point of contact for all of your Network Services including: WAN, Internet, local and long distance, and other carrier provided services. We will also audit your local and long distance charges, and make substantial savings recommendations as business climates and carrier offerings change.

When was the last time you evaluated your communications strategy going forward?

ECOMM offers a FREE Telecommunications Optimization Assessment. We perform a full review of all your communications services, and make specific recommendations for your unique business environment. If there are no changes warranted, we simply thank you for your time and let you get back to work. It is as simple as that.

Following the assessment, we make recommendations on:

• WAN (Wide Area Network)
• Internet Bandwidth
• Voice Services – Local and Long Distance
• New technical solutions for trunking
• Identification of any dormant or duplicate accounts

Telecommunications Optimization Assessments save businesses research time and money. Work with a single communications consultant rather than multiple service providers. Call today at 1–800–372–4600 or email us at marketing@askecomm.com.

What Our Customers Have To Say...

"With our current system failing and the impending relocation of our firm, I needed a communications system that could be installed in our old location and when we moved, I wanted it to be a simple to move, "plug and play" set up. Having had a great working relationship with ECOMM, I asked for their recommendation. They had just the solution for us; a Mitel CS 5000 phone system with Caller ID and a new voicemail system. Our experience with ECOMM was so positive from beginning to end that I have no reservations about recommending ECOMM to colleagues and friends."

"ECOMM listened to our wish list and turned it into reality. They offered us a set of solutions and we chose the best option for us. We got all that we expected and then some. The service level was exceptional; from our salesperson, through the technical support and installation to customer service. When ECOMM tells you they will do something or call you back with an answer, they do it!"

"Our agents are the highest producing agents in the business so any service we provide them has to be easy to use and reliable. We can't have a phone system that isn't stable, is out of date or doesn't provide the conveniences a top producing agent has come to rely on. Our Sales Representative and ECOMM delivered services to us over the years that have been business altering and friendly to our bottom line. Recently, we have been able to cut our long distance and internet costs by using carriers ECOMM recommended.

Jack Fry
Broker/Owner
REMAX of Reading
www.goberkscounty.com

Protect Your Technology Investment

ECOMM's Gold Seal Customer Care Program – recognized as one of the most comprehensive support programs in the industry – is available to our customers and covers fixed maintenance costs as well as serving as a total maintenance and support program. Program benefits include:

• 24/7/365 coverage
• Repair or replacement of defective parts
• Replacement of defective PC parts
• Repair or replacement of ECOMM–installed cable
• 100% manufacturer–certified technical support
• All labor for diagnosis, removal and replacement of defective parts
• Remote diagnostics and telephone support
• Free end user training
• Free basic administrative training
• Fixed costs during term with small increases in cost thereafter
• Free "no trouble found" service calls
• Free software diagnostics and database rebuilds

Some Restrictions Apply.

IVR (Interactive Voice Response) Technology

Save on Staffing Costs Realize Increased Productivity

Call centers can utilize today's advanced IVR (Interactive Voice Response) solutions to automatically answer inbound phone calls without an operator. Calls can be processed completely using this service or calls can be routed to your operators or service representatives, freeing agents to handle more complex phone transactions.

IVR technology is not what it used to be. Companies who adopted this technology early on created frustration among their customers – seemingly lost in "voicemail hell". Not so today. The technology improvements are tremendous.

ECOMM can deliver comprehensive phone answering solutions that will seamlessly integrate your database and Internet functionalities with your digital or analog lines and current PBX. Your business gains a clear competitive advantage in the marketplace, and customers and employees will enjoy the simple, fast and reliable exchange of information.

For more information call 1–800–372–4600 or email us at marketing@askecomm.com.